Payment methods and checkout

Updated

You can pay for an evaluation by card, digital wallet or crypto. Checkout offers four options:

Every purchase is a one-time payment. Nothing renews or charges your card again without your permission. We don't store your full card details.

My payment was declined

  1. Try the alternative card processor.
  2. Check your bank hasn't blocked the payment. Many banks decline first payments to prop firms, and a quick call or in-app approval usually fixes it.
  3. Check the billing details match your card exactly, including the postcode.
  4. Paying with American Express? Use the first card option.
  5. Paying in crypto? Send the exact amount on the correct network.

Using someone else's card

You can only use payment methods you're authorised to use. We may ask for identity verification or proof that the card is yours if a payment looks suspicious, and some payments are held for a manual check before the evaluation is activated.

Chargebacks

If something went wrong with a purchase, contact support first. A chargeback filed without contacting us, or one we find fraudulent, can lead to account suspension, cancelled evaluations and funded accounts, and held payouts while it's investigated.

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